Our managed service solutions will benefit your organisation by keeping all your systems up and running 24/7 and your ICT users supported, allowing you to generate more value from your investment in ICT.
As your trusted managed services provider, we think ICT should be simple. Our flexible ICT managed services provide a smarter way to manage your systems, reducing your costs and providing the reliability and performance you need. From fully outsourced managed services, through bespoke ICT managed services packages for specific parts of your infrastructure, to traditional support, we provide services to meet your each and every need.
Approach – Our ICT managed services are always tailored to meet the specific needs of each customer. We manage as much or as little as you need.
Qualified Experts – Deecom consists of a wide range of talented and reliable teams who truly understand technology and business. They are people our customers not just trust but actually enjoy working with.
Expertise – Our teams have been managing complex ICT infrastructures since 2001, we have accreditations with some of the world’s leading hardware and software vendors, and we’re always up to date with the latest technical developments and innovations.
Quality – All of our ICT managed services are performed in-line with ITIL best practices. Deecom run an ITiL help desk and have a dedicated staff that work on our processes and standards.
Key features of our services include:
Pay-as-you-go
We understand that not everyone needs or wants to commit to a contract. If you want to manage payment for IT support at the point of supply, then pay-as-you-go is for you. This reactive service is simply activated by phone or email (much in the same way as with a contract) direct to our dedicated helpdesk. Providing crucial support which rapidly resolves 90% of requests remotely. All other services are available when you choose Pay-as-you-go. There is a premium for this approach, but it offers ultimate flexibility and freedom.
