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  • Home
  • About US
  • What We Do
    • Technical Services
    • Consulting
    • Products
    • Data Security
    • Cloud Services
    • Telephony & IP-PBX
    • Open-Source Softwares
    • Managed ICT Services
    • ICT Infra & Network Management
    • Software Development
    • Technical Training
    • Metal Fabrication & Engineering Services
  • Contact
  • Support
  • Intro
  • Our commitment
  • Our customers

Deecom Technology Sdn Bhd was started by a group of experienced and seasoned ICT Engineers to provide affordable Information Technology, Networking and Telecommunications solutions, we started developing IP-PBX solutions using Asterisk and LINUX Opensource technologies and evolved into more complex solutions by integrating into other business systems such as CRM, ERP, Call Centre’s and Webpages for FREE WEBCALLS.

Utilizing the latest technology in IP communications with SiP, we can offer IP-PBX services that require complex and unique configurations on a project by project basis. With services ranging from consulting and System design to actual deployment which helps you develop your communication needs that would otherwise be too costly and perhaps impossible without the necessary resources.

We’re agile, responsive and we have evolved into an integrated solutions provider that can meet all of your business’ technology needs. 

 Above all – and, perhaps, most importantly of all – we’re good people to work with.

We have developed and continue to nurture long standing relationships with some of the industry’s leading networks and technology houses. We take the time to get to know our customers, their requirements – both today and tomorrow – and to introduce proven technology to help their business grow. 

Our approach is to work with the networks, allowing them to focus on coverage and performance while we act as your managed service partner, focusing on customer service and innovation. Listen to what some of our customers say about us.

Our Clients

We assisted and implemented FAM to migrate into full cloud operations and managing their firewall (security system) to ensure their data and network are free from malicious activity.

FOOTBALL ASSOCIATION OF MALAYSIA

We assisted and implemented IJM seremban 2 Toll-Free solution which intergrates into our custome made IP-PBX and CRM for their sales operations

IJM LAND BERHAD - SEREMBAN 2

We assisted and implemented IP-PBX for 60 extensions with multiple trunk gateways which consist of PSTN and SiP, service provided by TM & TIME.com  

CORKJOINT (MALAYSIA) SDN BHD

A customized IP PBX designed by us to serves as a SiP Gateway which resides in-between OLT, ONU, ONT and ODN which provides voice  to the retailers at the cheras and penang velocity mall. 

SUNWAY TECHNOLOGY SDN BHD

We setup a 20 seater call centre system with call trunk using GSM gateway, with such setup your operations cost are fixed and trunks has no dependency on single telco provider.

MY UNIVERSAL MANAGEMENT SDN BHD

We implemented IP PBX and a customized Club management system together with their WEB Page which integrates to a third party fitness system  for club members self service management.

ARAS VARIA SDN BHD

We implemented our IP-PBX and Help-Desk ticketing management system for hellogold's inbound support agents with real time wallboard that displays call statistic, SLA and essential reporting.

HELLOGOLD SDN BHD

We upgraded their old aging phone system into our IP-PBX for 250 user extensions with multiple trunk gateways which consist of ISDN PRI, PSTN and SiP provided by Telekom Malaysia (TM)

HULU LANGAT LAND OFFICE

We assisted our client to reduce operaional cost by designing a call centre system on a subscription by seats basis, we also developed a customised Agent preformance reporting and predictive dialing.

ENVO BPO SERVICES SDN BHD

IBN being a champion in Marketing business, we brainstormed and gathered work flows to develope a unique outbound predictve system to improve thier previous telephony system.

IBN INTERNATIONAL SDN BHD

A total customised virtual office solution build from scratch to adress clients needs, some of the features such as call billing and credit management, softphone for smartphones, multi trunk.

LIONSWORLD BUSINESS CENTRE SDN BHD

Subcon to Sistel Telecommunications Sdn Bhd, we implemented IP-PBX for 50 extensions with multiple trunk gateways which consist of ISDN PRI, PSTN and SiP, provided by TM and TIME.com

EDOTCO GROUP SDN. BHD.

Assisted client in full cloud operations by implementing cloud telephony and cloud Customer Relationship management system, also assisted client to obtain VIP phone number (03-2770 0000).

HOSTEL HUNTING SDN BHD

Assisted client implementing full cloud telephony operations with integrating their toll free  1300 22 88 22 receving via softphones (smartphones / PC/ laptops / IP-phones) .

MY CARE CONCIERGE SDN BHD

As a reseller of 3CX cloud PBX, we manage to assist Wirecard to migrate from a keyphone operations into a full cloud based 3CX phone operations for 160 staffs in Malaysia. 

WIRECARD PAYMENT SOLUTIONS MALAYSIA SDN BHD

Assisted client in implementing multi tenant IP-PBX with Virtual Office solutions which enable their clients to share the same telephone system with diffrent number and billing from a single server. 

UNITI Office Sdn Bhd

Subcon to Conlay Constructions Sdn Bhd, we implemented IP-PBX with 500 extensions for BSN Shah Alam with multiple trunk gateways which consist of PSTN and TM Multi Line SiP

Bank Simpanan Nasional 
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