TELEPHONY & IP PBX

Easy Installation & Management

Are you looking to replace your company’s outdated PBX? With Deecom Technology there is no need to worry about management and installation.

Installation & Configuration is straightforward with Alpha Q Technology:

• Pre-configured templates for easy integration with leading SIP Trunk providers
• Plug & Play Interoperability of IP Phones and gateways for automatic configuration
• Avoid interop issues with Deecom supplied and tested IP Phones

Through the modern, intuitive management console you can:

• Create, edit and delete extensions and DIDs
• Upgrade IP Phone firmware
• Reprovision & reboot IP Phones remotely
• Import or delete all contacts at once
• Perform server-side CRM integrations

Deploy On-premise or Cloud: The Choice is Yours

With Deecom, deployment of your PBX is straightforward and flexible. Whether you choose to set up in the Cloud or on-premise, We offers a solution for everyone.

Cloud Deployment

• Use the PBX Express tool to deploy your free Cloud PBX, in minutes
• Select from a range of mainstream cloud providers such as Google, Microsoft Azure, Amazon Lightsail and many more
• Jump aboard the PBX Express and benefit from the 1 year Free Licence offer

On-premise Deployment

• Deploy on existing Windows or Linux machine
• Deploy on a MiniPC Appliance
• Virtualize and segregate on Hyper-V, VMware or KVM

Security & Backup

When it comes to VoIP security, 3CX sets the standard. 3CXs inbuilt security has been exclusively developed to protect your PBX system from attacks.

• Increased secure web server configuration
• Automatic detection & blacklisting of SIP Attack tools
• Traffic to Alpha Q clients is encrypted via SBC
• Voice traffic is encrypted via SRTP
• Automatic generation and management of SSL certs
• Revolutionary VoIP Security with A+ rating from SSL lab
• Automatic Failover for instant backup
• Encryption between browser and the website ensured via HTTPS

Slash Costs

By using Deecom telephony, your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your PBX.

• Decrease your Phone Bill by 80%
• Licensing based on number of simultaneous calls and not extensions
• Avoid per extension licensing and pay per PBX instead
• Make free interoffice calls and branch calls
• Use prominent SIP trunks to reduce outbound call charges
• Reduce travel expenses with integrated web conferencing
• Eliminate 800 number phone bills with WebRTC integration
• Use International DIDs & IP Telephony so customers can call in at competitive rates

Clients & Features

With Deecom, you can take your extension wherever you go. With apps for Android and iOS, softphones for Windows and Mac, WebRTC softphone and clientless web conferencing you are guaranteed to be kept in the loop wherever you go.

Download 3CX apps on your Android / iOS Device

• Use your extension from anywhere
• Free VoIP calls with your smartphone
• Save battery life with “PUSH” notifications
• Connect all clients simultaneously via SIP Forking
• Most Progressive Android & iOS VoIP clients in the UC market
• Benefit from integrated features such as Presence, web conferencing, instant messaging

Easy to Use Windows & Mac Softphones

• Initiate IP Phone calls from your desktop with CTI mode
• Work remotely from anywhere
• Easily view the presence of your colleagues
• Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
• Launch calls directly from your CRM; integrate seamlessly with Office 365, Google contacts or Internal Phonebook
• Automatically obtain reports on customer and agent activities
• Includes Wallboard and Q-Manager view

Web-based Softphone

• Multifunctional Web-based softphone with inclusive UC features
• Integrated WebRTC technology resulting in reduced bandwidth usage
• Click to Call Extension for Chrome and Firefox

Integrated Video Conferencing

• Free for up to 250 participants
• Unlimited users regardless of edition
• Initiate a conference with one single click
• Correlated operability between VoIP and video
• Bandwidth Management and Control
• Remote control assistance for quick & easy troubleshooting
• Pre-upload PowerPoint & PDFs before meetings
• Easy to use polling tool for feedback

Business at the touch of a button…

Think of  telephone systems as the company Receptionist – it’s a first impressions moment. If the caller receives a bad experience calling in for the first time the likelihood of them calling back is slim to none. Yet give them a system with clear options, low waiting times and even catchy hold music and your customer is already generating a great impression before they have even spoken to a person. The key is to get it right, first time.

We offer a full audit of your requirements and will then match them to the best system. There is a product to suit every business and if we don’t find the ‘perfect’ fit; we’ll build it!

Our design and consultancy is free to all our business customers, we treat your business as if it’s our own. However, our service doesn’t end there, oooh no! In addition, we can maintain all phone systems. Whatever the problem, you are guaranteed an urgent response and you’ll find it will be business as usual quicker than you might expect.