When a project for data centre network design and implementation is accomplished, no matter what type of equipment you use, expert IT network management and maintenance is essential. These services are beyond IT consulting and require a Network Operation Centre.
In small networks (less than 30 servers) it is normally more efficient and economical to outsource IT network management and monitoring services to a third party. For medium and large sized infrastructure, it’s more convenient for managers to outsource 24-hour monitoring.
Deecom has a 24/7 network monitoring and support team that can help your business to benefit from a stable and reliable IT Infrastructure. The areas of our expertise cover most aspects of data centre networking and Linux/UNIX systems administration. We are vendor independent, however, as a result of market driven decision we mostly focus on HP, DELL, IBM and Red Hat (also CentOS) Operating Systems.
We can offer a number of services that we have identified as a common needs for a data centre ICT network management and maintenance.
Full Data Centre Management
The comprehensive IT network management service covers all common support and maintenance tasks as well as business-driven changes in the existing data centre environment. This includes full network support (most often for Cisco networks), changes in network configuration to configuration of firewall, routers, load-balancers, switches etc. and network troubleshooting. It also includes upgrades of software on the network devices. We recommend Cisco network equipment for stability and performance reasons.
UNIX/Linux operating systems (we recommend Red Hat/CentOS Linux) administration is another significant requirement of a running environment covered by our infrastructure management service. In addition to support for the basic functions of an operating system, we support applications and services provided with a system.
Our full data centre IT network management service includes network monitoring and reporting for various devices including servers and services running on servers. In a broad range of monitored services you can find crucial daemons such as Apache and database servers.
Network or OS management
Networking is an important part of every IT environment. However, the amount of networking devices compared to servers is usually less than 15%, so instead of employing one Cisco Certified network engineer, it’s more efficient and convenient to use our IT network management services. You can then be confident that your network is in the hands of experts and that every failure will be repaired quickly.
For anybody that already has some network administration solutions, we offer a UNIX/Linux operating systems management service. In addition to support for the basic functions of an operating system, we support the applications and services provided with a system.
Network Support Services for your Business
There aren’t many more important roles within a company’s IT systems than that played by the network, which needs to be safe, secure and efficient in its operation to make many vital functions possible. When problems occur with the network, then, it goes without saying that you’ll want it to be rapidly resolved in order to limit any adverse effect on company productivity. It is so that you can concentrate on your firm’s core business that Deecom Support offers a high standard of well-priced network support. Our network support services include maintenance for existing corporate networks, as well as testing and the troubleshooting of problems.
Whether your company has a single server or a dedicated server room with multiple racks, you can depend on Deecom Support to provide robust and scalable network support solutions. You may require new hardware and software for your hosted network, complete with comprehensive support, or you may be interested in our expertise and services relating to managed networks, whereby we can monitor and maintain applications as part of the management of your existing network assets. The full range of network support services from Deecom includes network security and upgrades, network auditing and server virtualisation. Our network support team can proactively monitor your managed network to ensure that many issues are resolved before you even become aware of them. With us, you get to benefit from an always available 24/7 helpdesk, from which we can provide a rapid response courtesy of the most dedicated, professional and capable engineers. Our work to ensure the most optimised and reliable WANs, LANs and managed network services leaves your business to concentrate on its own growth strategy, with the peace of mind that the most robust network infrastructure gives you.
All of the aforementioned network support services can be instrumental in boosting performance and productivity and cutting costs, leaving you with a truly safe, secure and highly available corporate network that can also be easily scaled to match your exact business needs. We take pride in offering the most efficient, professional and cost-effective network support services from the most capable and experienced engineers, with the resulting high service levels being to the ultimate benefit to your company.
